Heather Mann
Communications Professional
Professional Info
Over the course of my career I have gained extensive experience in public relations, social media, partnerships, event planning, and talent relations. I am currently the Publicist for Universal Studios Hollywood, executing PR strategies and events, including the grand opening of “The Wizarding World of Harry Potter,” Halloween Horror Nights, and more.
Beyond my role at USH, I am involved in NBCUniversal’s Young Professionals Network, acting as the Digital Lead for the company’s employee resource group. Within this organization I create and execute all online and social media strategy, helping to support various events and initiatives.
My additional experience in partnerships, marketing and special events has provided me with a diverse skill set to be fully utilized. While at the TCL Chinese Theatre I managed all of the strategic marketing and corporate partnerships, as well as worked with studios and clients to coordinate event logistics and execute film premieres, after-parties, festivals and more. Beyond creating new relationships with businesses and brands, I oversaw the partnerships with TCL, Coca-Cola & IMAX. I also contributed to the theatre’s social media strategies and digital promotions, including some graphic design work.
At Digney & Company Public Relations, an entertainment PR firm, I had the opportunity to represent large clients like FOX, Warner Bros. Studio Tours Hollywood, Children’s Diabetes Foundation and more. I also established myself as a social media expert, developing and running its online presence from the ground up. After the success of our campaigns I was invited to guest author an article for PRNewser, ADWEEK’s public relations blog.
Work Experience
Publicist
Universal Studios Hollywood
December 2017 – Present| Hollywood, CA
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Plans and implements publicity campaigns for Universal Studios Hollywood and Universal CityWalk attraction launches, media opportunities and special events, including "The Wizarding World of Harry Potter" and Halloween Horror Nights.
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Proactively pitches creative story angles and strategizes/executes editorial opportunities to maximize coverage in print, broadcast, international, and digital outlets/social channels.
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Liaises with publicists, studio talent relations, celebrities and social media influencers for participation in high-profile red carpet/celebrity-driven events and publicized theme park visits.
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Ideates editorial and social media content and partners with internal digital team, media outlets and external social channels/influencers to create and execute engaging videos and articles.
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Manages the collection and distribution of media assets and composes press material including release, media alerts, calendar listings, etc. and manages press junkets, behind-the-scenes tours, and photo/video shoots.
Public Relations Coordinator
Universal Studios Hollywood
November 2015 – November 2017| Hollywood, CA
Working in the Marketing & Sales Department at Universal Studios Hollywood, I executed PR strategies and events for the park and CityWalk, managing relationships with media outlets, talent, and social influencers.
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Executed PR campaigns and events, including the openings of “The Wizarding World of Harry Potter,” “The Walking Dead” attraction, Halloween Horror Nights, as well as various concerts and restaurant openings for Universal CityWalk.
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Collaborated with the social media and brand marketing teams to develop strategies and create content, including videos and photos, for Universal Studios Hollywood and Universal CityWalk's social media platforms.
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Responsibilities included overseeing broadcast & digital shoots on property, managing relationships with media outlets, creating itineraries/travel arrangements for talent, and executing public relations strategies and tactics.
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Arranged press junkets, talent interviews, behind-the-scenes tours, as well as supported the execution of press events by acting as an event lead, handling talent relations, composing press material, and tracking coverage.
Corporate Partnership &
Marketing Coordinator
TCL Chinese Theatres
January 2015 – November 2015| Hollywood, CA
I reported directly to the President and C.O.O. and was responsible for developing, managing and maintaining a positive working relationship with new and existing corporate sponsors and consistently delivered quality and superior service in every area of the partnership; creating a strong connection between the client and the TCL Chinese Theatres.
Duties include:
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Oversaw the execution and fulfillment of all partner contractual elements to include print, media and marketing requirements, and special event coordination.
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Developed and executed marketing initiatives and oversaw marketing staff.
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Served as TCL Chinese Theatre liaison at community related events including Hollywood Chamber meetings.
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Handled event planning and execution for hand and footprint ceremonies, client events, special screenings and private events including managing budgets, scheduling advertising, coordination of security and production staff, talent appearances and invites
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Lead in the planning and execution of programs and initiatives that contributed to partnership growth and retention.
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Developed strategic sales proposals to support new revenue opportunities.
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Managed digital signage for all sponsors and clients.
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Served as project manager for all digital construction projects.
Junior Publicist & Social Media Marketing Manager
Digney Mario & Company Public Relations
October 2013 – December 2014 (1 year, 2 months)| Hollywood, CA
I reported directly to the President and worked with a variety of top-tier clients including Warner Bros. Studio Tours, the TCL Chinese Theatre, the Children’s Diabetes Foundation, Ripley’s Believe It or Not, Bob Newhart, and more. I created and managed the firm’s social media accounts, creating custom content to promote the company and its clients. I also worked directly with the clients to develop social media strategies, book interviews, secure coverage and represented them at various events.
Duties included:
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Managed the social media marketing strategy; focusing on LinkedIn, Twitter, Facebook, and Google+.
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Wrote press releases and created/maintained media list, fostering relationships with various publication editors, etc.
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Executed all social media activities including tweeting, sharing, engaging, liking, and increasing reach an impressions.
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Utilized multiple platforms to created comprehensive social media campaigns.
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Acted as a media relations lead and managed staff at events.
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Contacted media for upcoming events and pitched stories and managed media at events.
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Compiled contact lists, impression reports, and RSVP lists.
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Researched DMAs (designated market areas) and media outlets, and other administrative duties.
Public Relations Intern
Digney Mario & Company Public Relations
July 2013 – September 2013 (2 months) | Hollywood, CA
Duties included:
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Contacting media for upcoming events and pitching stories.
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Managed media and check-in table at events.
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Compiled contact lists, impression reports, and RSVP lists.
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Managed all social media marketing.
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Researched DMAs (designated market areas) and media outlets, and other administrative duties
Event Planning Team Member
Disneyland Resort - Main Street: Circle of Excellence
January 2013 – July 2013 (7 months) | Anaheim, California
Duties included working with the managerial team for the Main Street Food and Beverage Department to plan events, promote cast member appreciation, and create presentations on park history.
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Recommendation
Andrew Davidson-Clark
Disneyland Resort
“Heather is an energetic, enthusiastic, and a great overall example of guest service and hospitality.
Heather has an exquisite eagerness to learn, grow, and excel in whichever position or project she is given. Heather has a bright future ahead of her and I would not be surprised to eventually find her in a leadership position.”
Steve Wong
Siemens - Director Telco & Media Sales Americas
"Heather was an absolute pleasure to work with as a client. Heather is so energetic and enthusiastic; we always looked forward to our meetings with her. We knew she would get the job done, no matter how difficult, with a smile on her face.
She was a vital part of the Digney PR team, bringing new and exciting ideas to the company! The PR and social media material she designed and implemented were exceptional, helping the company enter new markets and stand out from competition.
I would definitely recommend Heather to any company as her vision, PR and marketing ability will benefit any business; She can do anything from helping to retain and acquire new business, designing eye-catching and unique social marketing material and creating social marketing campaigns with incredible response rate results.
Heather will definitely go far in life! One to watch!"
Skills
MEDIA RELATIONS
WRITTING
REPORTING
LEADERSHIP
EVENT MANAGEMENT
PUBLIC RELATIONS
SOCIAL MEDIA
MARKETING
CUSTOMER SERVICE
PROJECT MANAGEMENT
CISION
HOOTSUITE
2010 - present
2010 - present
Organizations
Digital Committee Lead
NBCUniversal's Young Professionals Network
February 2016 – Present| Universal City, CA
Young Professionals Network is a volunteer organization built to foster early-in-career NBCUniversal employees. YPN aims to cultivate and retain these employees by providing professional development opportunities, leadership skills, and innovation-driving initiatives.
Duties Include:
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Lead in strategy and campaign creation for YPN's social networks
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Contribute innovative ideas and recruitment strategy for YPN
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Schedule and manage the subcommittee to support and execute committee functions
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Co-manage social media accounts with hubs around the country by engaging followers & executing social media strategies for each platform
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Develop YPN social media campaigns and maintain web presence on my.nbcu intranet
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Create & design all original content for various social media platforms
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Serve as a representative and leader of YPN and join bi weekly YPN calls
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Education
California State University-Fullerton
2011 - 2015
GPA: 3.83
Bachelor of Arts (B.A.), Communications with a concentration in Public Relations
Minor, American Studies
San Marino High School
2007 - 2011
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